Meet our 2024 Expo Home Heroes
Manual and Kristin
Each year, Expo Home Improvement proudly honors a veteran through our Expo Home Heroes initiative by providing a brand-new, accessible shower or bath. This project is our way of giving back to those who have selflessly served our country, celebrating Veterans Day with meaningful action and heartfelt gratitude.
In November 2024, we were privileged to serve Army veterans Manual and Kristin C. Manual sustained a traumatic brain injury (TBI) and shoulder injury during deployment, making their small, outdated shower a daily challenge. Through this program, we transformed their bathroom by removing the old tub and installing a spacious, accessible walk-in shower designed for comfort, ease, and long-term usability.
But we didn’t stop there. Our team went above and beyond by also adding custom shelving, updating the lighting fixtures, and painting the room, creating a full bathroom makeover that offers the beauty, peace, and functionality this family deserves.
Manual enlisted in the Army in 2006, where he met Kristin while stationed at Fort Campbell. After reenlisting and relocating to Fort Bragg, Kristin joined him—and they’ve been together ever since. During his first deployment, Manual sustained a TBI, which led to memory challenges and PTSD, but Kristin remained his constant support. After serving another deployment with the 82nd Airborne, Manual transitioned out of the military in 2011, earned a degree in graphic design, and discovered a passion for aircraft mechanics. Today, he’s an apprentice aircraft mechanic and has even trained his beloved service dog, Charlie, who supports him and others as well.
Manual and Kristin are the proud parents of five children, including a son currently serving in the U.S. Navy. Their life of service and resilience inspires us, and we were honored to celebrate their strength and give back in a meaningful way.
“We couldn’t believe we got picked. When we finally saw our new shower, we didn’t even know what to say. It’s so beautiful, modern, and updated. Thank you so much. You don’t know what it means to us to have a space where we can relax and not be stressed about taking a shower. It means a lot to know we are still appreciated. Every single member of the team was very respectful and did an amazing job. The final product exceeded our expectations. I would recommend this company 100%.”
— Manual & Kristin C., Grand Prairie, TX
We’re honored to give back to this incredible family and thank them for their service.
Let Us Serve You, too!
Whether you are looking to upgrade to a new shower or bathtub?
Here at Expo Home Improvement, it is an honor to serve those who have served us. If you are a Veteran, Senior Citizen, Public Servant or First Responder we offer a special incentive* in addition to our current monthly offer.
Do you know someone who should be an Expo Home Hero? If you know a veteran in need of a bathroom or shower remodel, fill out the form on this page to get started.
